PACJIBSON Nigeria Limited operates an internal and external quality and safety systems in accordance with the latest requirements in ISO 9000: 2000 series on quality management systems. 

The documented QA and HSE system, which is adopted as the guidance for success, is a four-level model as follows:

• Policy and Authority statement Manual, which states the philosophy, policy and authority and gives information in general terms. Guidance is ISO 10 013. Included are, the policy and authority statements, and typical for the Nigerian situation (for example Security, community affairs, environmental, drug and alcohol, journey, management, communication).


• Quality management systems Manual, documenting the QA system, plans and defines the implementation strategy. Guidance is ISO 9001.


• Safety Management system Manual, documenting the elements of the occupational health, safety and protection of the environment as defined in the safety Act 1997, and ISO 14001: 1996 and other international industrial standards.  


• Specific work Instructions, detailing the step-by-step instructions, specific for the services to be provided to the customers of the operations. The instructions specifics the equipment, vehicles, tools, workmanship criteria, gives guidance to direct and indirect processes of the nature of the business of the company. This will be the guidance for the day to day activities of all personnel involved in the operation of the customer. The documentation includes the work instructions, plans etc.

Quality and safety Records, which is the management database, with the results, needs and desire to retain the data. It forms the objective evidence that the quality and safety (HSE) systems complies with the standards.